Cats and dogs are the most commonly transported animals, and the type of kennel prescribed for them is the Type 1 Kennel (a rigid container). It may be made of hard plastic, metal, or plywood. The door must be the original door designed for the kennel and must be of metal construction with two zap straps each attached to the top and bottom of the door. All hardware for the kennel must be present as if it is not secure, it will not be accepted. A water dish must be accessible from the outside.
Wire kennels are forbidden.
Pacific Coastal Airlines will not route a live animal shipment over more than one point of transfer.
For the sake of the safety and comfort of animals, Pacific Coastal Airlines will not waive any standard.
Animal shipments are rated based on the greater of gross weight versus dimensional weight. The basis of calculation, in inches, is L x W x H divided by 166 = dimensional weight in lbs.
When planning a route for transporting your animal, the most direct route with the shortest possible layover is important. Pacific Coastal’s staff will be careful to ensure a quick as possible connection to minimize any stress upon your animal. They will also be vigilant regarding weather concerns and unexpected delays that could prohibit acceptance of the animal.
Shippers are responsible for the cost of kenneling in the event of a delay on route or release (i.e. the consignee fails to show up).